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How winbox88 Handles Your Personal Information

This page sets out exactly what data we collect when you use your winbox88 account, why we collect it, and how we keep it secure.

Account data protectionJazzCash, Easypaisa, Raast payment privacyDevice and session dataYour right to access or delete dataNo third-party sale of your details

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DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply specific technical and procedural controls across every part of your account. Here is what that looks like in practice — from the moment you log in to the point your withdrawal clears.

Account Security Your account is protected with OTP-based login verification. Each session token is tied to your registered mobile number, so access from an unrecognised device triggers a fresh OTP check before entry.

Payment Data Handling JazzCash, Easypaisa and Raast transaction references are stored in encrypted form. We never display your full wallet number back to you in plain text after the initial entry.

Cookies and Device Tracking We use session cookies to keep you logged in across pages and to remember your lobby position when you return. Analytics cookies track page-level behaviour only — no personally identifiable details are passed to analytics tools.

Data Retention and Deletion Account records are retained only as long as your account is active or as required by applicable law in eligible regions. Once retention obligations end, data is deleted or anonymised on a scheduled basis.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review the data we hold, request a correction or ask us to delete your account information, our support team handles privacy requests directly. Contact us through any of the channels below and mention that your request is privacy-related so it reaches the right team without delay.

Live Chat Start a live chat session from your account dashboard. Privacy requests sent through chat are flagged and reviewed by our data team within one business day.

Email Support Send your privacy request to our support email address. Include your registered mobile number or wallet reference so we can locate your account record quickly.

Account Settings Some data preferences — like communication opt-outs and cookie settings — can be managed directly inside your account settings without contacting support at all.

What This Privacy Policy Covers

winbox88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create a winbox88 account, we collect the details you provide at registration — your name, contact number, and payment method details. If you use JazzCash or Easypaisa to fund your wallet, we record the transaction reference and wallet number to reconcile your deposit and

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process any withdrawal you request. Raast transfers are logged at the bank-routing level so your funds reach the right account. We also collect session data — the device type, browser version and pages visited — to keep your experience consistent whether you switch between mobile and
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desktop. This data is stored on secured servers and is processed only to operate your account, verify identity where required, and comply with obligations that apply under local law in eligible regions. We do not sell your personal data to third parties, and we do not
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use your payment details for any purpose beyond processing your own transactions. Where local law in Pakistan requires us to retain certain records, we keep them for only as long as required, then delete or anonymise them. You can request a copy of the data we
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hold on you at any time through our support channel.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy on winbox88

Below are the questions we hear most often about how your data is managed. If your question is not listed here, reach out through live chat or email and our team will respond with a clear answer.

We collect your name, mobile number and payment details — such as your JazzCash or Easypaisa wallet number — along with a device identifier used to verify your login sessions.

Yes. Wallet references from JazzCash, Easypaisa and Raast are stored in encrypted form. They are used only to process your own deposits and withdrawals and are not shared with any third party.

Yes. Contact our support team via live chat or email with your registered mobile number. We will compile your data record and send it to you through a secure channel.

Send a deletion request through live chat or email. We will remove your personal data once any retention period required by local law in eligible regions has been satisfied.

We do not sell your data. We share it only with payment processors like JazzCash, Easypaisa or Raast — strictly to complete your transactions — and where local law requires disclosure.

Go to your account settings and update your communication preferences. You can switch off SMS or email marketing at any time, and the change takes effect on the next send cycle.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Appwinbox88 App InfoAbout Us

How winbox88 Handles Your Personal Information

How We Protect and Manage Your Information

Reach Us About Your Privacy Rights

Common Questions About Your Privacy on winbox88

01 What personal data does winbox88 collect when I register?

02 Is my JazzCash or Easypaisa wallet number stored securely?

03 Can I request a copy of the data winbox88 holds about me?

04 How do I ask winbox88 to delete my account data?

05 Does winbox88 share my data with third parties?

06 How can I opt out of marketing communications?

Privacy Policy

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